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3. Click Device Manager. If you are prompted for an administrator password or conrmation, type the
password or provide conrmation.
For Windows XP:
1. Click Start ➙ Control Panel.
2. Click Performance and Maintenance, and click System.
3. Click the Hardware tab, and click the Device Manager button.
Refer to “Diagnosing problems” on page 131 and run a diagnostic test of the USB connector.
Chapter 10. Troubleshooting computer problems 157