Filter
Top Products
Installing the Windows 8.1 operating system . . . 63
Installing device drivers . . . . . . . . . . . 64
Using the ThinkPad Setup program . . . . . . 64
Main menu . . . . . . . . . . . . . . 65
Cong menu. . . . . . . . . . . . . . 65
Date and Time menu . . . . . . . . . . 67
Security menu . . . . . . . . . . . . . 67
Startup menu . . . . . . . . . . . . . 71
Restart menu . . . . . . . . . . . . . 73
Updating the UEFI BIOS . . . . . . . . . 73
Using system management. . . . . . . . . . 73
Chapter 8. Preventing problems . . . 75
General tips for preventing problems . . . . . . 75
Making sure device drivers are current . . . . . 76
Taking care of your computer . . . . . . . . . 77
Cleaning the cover of your computer . . . . 78
Chapter 9. Troubleshooting computer
problems . . . . . . . . . . . . . . . 81
Diagnosing problems . . . . . . . . . . . . 81
Troubleshooting . . . . . . . . . . . . . . 81
Computer stops responding . . . . . . . 81
Spills on the keyboard . . . . . . . . . . 82
Error messages . . . . . . . . . . . . 82
Errors without messages . . . . . . . . . 84
Beep errors . . . . . . . . . . . . . . 85
Memory module problems . . . . . . . . 85
Networking problems . . . . . . . . . . 85
Problems with the keyboard and other pointing
devices. . . . . . . . . . . . . . . . 87
Problems with the display and multimedia
devices. . . . . . . . . . . . . . . . 87
Battery and power problems . . . . . . . 92
Problems with drives and other storage
devices. . . . . . . . . . . . . . . . 94
A software problem . . . . . . . . . . . 95
Problems with ports and connectors . . . . 95
Chapter 10. Getting support . . . . . 97
Before you contact Lenovo. . . . . . . . . . 97
Getting help and service . . . . . . . . . . . 97
Using diagnostic programs . . . . . . . . 98
Lenovo Support Web site. . . . . . . . . 98
Calling Lenovo . . . . . . . . . . . . . 98
Purchasing additional services . . . . . . . . 99
Appendix A. Regulatory
information . . . . . . . . . . . . . 101
Wireless related information . . . . . . . . . 101
Location of the UltraConnect wireless
antennas . . . . . . . . . . . . . . . 102
Locating wireless regulatory notices . . . . 102
Export classication notice . . . . . . . . . . 103
Electronic emission notices. . . . . . . . . . 103
Federal Communications Commission
Declaration of Conformity . . . . . . . . 103
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . . 103
European Union - Compliance to the
Electromagnetic Compatibility Directive . . . 104
German Class B compliance statement . . . 104
Korea Class B compliance statement . . . . 105
Japan VCCI ClassB compliance statement. . 105
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . 105
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 105
Eurasian compliance mark . . . . . . . . 105
Appendix B. WEEE and recycling
statements . . . . . . . . . . . . . 107
Important WEEE information . . . . . . . . . 107
Japan recycling statements . . . . . . . . . 107
Recycling information for Brazil . . . . . . . . 108
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . 108
Battery recycling information for Taiwan. . . . . 109
Battery recycling information for the United States
and Canada. . . . . . . . . . . . . . . . 109
Recycling information for China . . . . . . . . 109
Appendix C. Restriction of Hazardous
Substances Directive (RoHS) . . . . 111
European Union RoHS . . . . . . . . . . . 111
China RoHS. . . . . . . . . . . . . . . . 111
Turkish RoHS . . . . . . . . . . . . . . . 111
Ukraine RoHS . . . . . . . . . . . . . . . 112
India RoHS . . . . . . . . . . . . . . . . 112
Appendix D. ENERGY STAR model
information . . . . . . . . . . . . . 113
Appendix E. Notices. . . . . . . . . 115
Trademarks . . . . . . . . . . . . . . . . 116
ii User Guide