Filter
Top Products
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which
components are customer replaceable units (CRU) and which components are eld replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a Trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
The screen is blank.
1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it
as a possible cause of the problem: connect the monitor cable directly to the
correct connector on the rear of the server.
2. Make sure that:
• The server is turned on. If there is no power to the server, see “Power
problems” on page 58
.
• The monitor cables are connected correctly.
• The monitor is turned on and the brightness and contrast controls are adjusted
correctly.
3. Make sure that the correct server is controlling the monitor, if applicable.
4. Make sure that damaged server rmware is not affecting the video; see
“Updating the rmware” on page 211.
5. Observe the checkpoint LEDs on the system board; if the codes are changing,
go to step 6.
6. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. Video PCI card (if one is installed)
c. (Trained service technician only) System board
7. See “Solving undetermined problems” on page 104.
The monitor works when
you turn on the server, but
the screen goes blank when
you start some application
programs.
1. Make sure that:
• The application program is not setting a display mode that is higher than
the capability of the monitor.
• You installed the necessary device drivers for the application.
2. Run video diagnostics (see “Diagnostic tools” on page 17).
• If the server passes the video diagnostics, the video is good; see “Solving
undetermined problems” on page 104.
• (Trained service technician only) If the server fails the video diagnostics,
replace the system board.
Chapter 4. Diagnostics 55