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You can request Maxtor publications from your Maxtor Sales Representative or order them directly from Maxtor.
Publication Number: PN: 000001911
Corporate Headquarters
500 McCarthy Blvd
Milpitas, California 95035
Tel: 408-894-5000
Fax: 408-362-4740
Research and Development Center
333 South Street
Shrewsbury, MA 01545
Tel: 1-800-2-MAXTOR or 1-800-262-9867
Before You Begin
Thank you for your interest in Maxtor hard disk drives. This manual provides technical information for OEM engi-
neers and systems integrators regarding the installation and use of Maxtor hard drives. Drive repair should be per-
formed only at an authorized repair center. For repair information, contact the Maxtor Customer Service Center at
800-2MAXTOR or 303-678-2045.
CAUTION: Maxtor hard drives are precision products. Failure to follow these precautions and guidelines outlined
here may lead to product failure, damage and invalidation of all warranties.
1 BEFORE unpacking or handling a drive, take all proper electro-static discharge (ESD) precautions,
including personnel and equipment grounding. Stand-alone drives are sensitive to ESD damage.
2 BEFORE removing drives from their packing material, allow them to reach room temperature.
3 During handling, NEVER drop, jar, or bump a drive.
4 Once a drive is removed from the Maxtor shipping container, IMMEDIATELY secure the drive through
its mounting holes within a chassis. Otherwise, store the drive on a padded, grounded, antistatic surface.
5 NEVER switch DC power onto the drive by plugging an electrically live DC source cable into the
drive's connector. NEVER connect a live bus to the drive's interface connector. (P68 only)
Please do not remove or cover up Maxtor factory-installed drive labels. They contain information required should the
drive ever need repair.