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Just in Case…
5.4
Kinds of error code
The error cord listed in the “Result” column of the error report indicates the
specific problem encountered:
• “D” codes occur while dialing
• “R” codes occur during reception
• “T” codes occur during transmission
Specific errors
Let’s quickly summarize the error codes you may see on an error report:
Dialing Errors
D.0.0
The remote fax machine is busy. Call again.
Reception Errors
R.1.1
The calling fax machine didn’t respond to your fax machine.
This can happen if someone dials a wrong number or if the
remote fax machine restricts access through use of a
passcode.
R.1.2
The two fax machines were incompatible. (Your fax machine
sends and receives only ITU-T Group 3 fax communication,
the industry standard since the early 1980s.)
R.1.4
Someone pressed
stop
on the receiving fax machine.
R.2.1
Compatibility error (junk fax detection).
R.2.3
Poor phone line conditions made fax communication
impossible. Call the remote fax machine’s operator.
R.3.1
The sending fax machine detected too many errors from the
receiving fax machine.
R.3.3
The sending fax machine is incompatible or had a document
feeder program during transmission.
R.3.4
Poor phone line conditions may have prevented your fax
from properly printing some or all of the pages it received.
R.4.1
The fax machine is out of paper.
R.4.2
Either the line disconnected before transmission or the
transmitting fax unit needs maintenance.
Transmission Errors
T.1.1
The remote fax machine didn’t respond to your machine.
Call the operator of the remote unit.
T.1.4
Someone pressed
stop
at the remote unit in the middle of
the “handshake” (the very first part of the fax
communication, when the two units “agree” on the settings
they will share).
T.2.1
Either the phone line disconnected during transmission or
fax communication became impossible due to bad phone line
conditions. Try the call again.
T.2.2
The two fax machines were incompatible. (Your fax machine
sends and receives only ITU-T Group 3 fax communication,
the industry standard since the early 1980s).
T.2.3
Bad phone line conditions made fax communication
impossible. Try the call again at another time. (Conditions
can change within minutes.)
T.3.1
During transmission, your fax machine’s page counter
detected a possible document feeder error. Carefully put the
document back into the feeder and try the call again.
T.4.1
The remote fax machine is out of paper. Call that machine’s
operator (even if you know that machine has out-of-paper
reception, as does your fax machine).
T.4.2
After transmission began, poor line conditions developed.
Try the call again.