Filter
Top Products
5-1
v1.1, November 2009
Chapter 5
Troubleshooting and Debugging
This chapter provides information about troubleshooting your ProSafe Dual Band Wireless-N
Access Point WNDAP350. After each problem description, instructions are given to help you
diagnose and solve the problem. For the common problems listed, go to the section indicated.
• Is the WNDAP350 on?
Go to “Installing the WNDAP350 wirelss access point” on page 2-4
• Have I connected the wireless access point correctly?
Go to “Installing the WNDAP350 wirelss access point” on page 2-4.
• I cannot remember the wireless access point’s configuration password.
Go to “Changing the Administrator Password” on page 3-10.
If you have trouble setting up your WNDAP350, check the tips below.
No lights are lit on the wireless access point.
It takes a few seconds for the power indicator to light up. Wait a minute and check the power light
status on the access point.
If the access point has no power.
• Make sure the power cord is connected to the access point.
• Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
• Make sure you are using the correct NETGEAR power adapter supplied with your access
point.
Note: For up-to-date WNDAP350 installation details and troubleshooting guidance visit
http://kbserver.netgear.com/products/WG302.asp.