Filter
Top Products
92 User’s Guide
can load. Try making a copy of the document on a photocopier and faxing
the copy.
Your fax machine will not dial.
Check the power cable and wall outlet.
Make sure that your telephone line (not your external telephone or
handset) is connected to the LINE outlet on the back of your fax machine.
If you have an external telephone connected, lift the handset and check for
a dial tone. If you do not have an external telephone connected, press the
Hokk/V. Request key and check for a dial tone. If you do not hear one,
there may be a problem with your telephone line. If you do hear a dial tone,
your fax machine may be using the wrong dialling method (pulse or tone)
for your area. If you hear changing tones instead of dialling pulses and you
know that your area uses pulse dialling, refer to the MF(TONE)/
DP(PULSE) dial parameter setting in Programming. If your fax machine
is connected to a PBX, make sure you have programmed to work with a
PBX (see Connecting to a PBX in Installation).
The display shows a communication error.
This alarm indicates any of
a number of problems. You may be trying to communicate with an
incompatible fax machine (your machine can only communicate with
ITU-T Group 3 fax machines). The remote machine may not be able to
perform the function that you want, such as polling or confidential
messages. The remote machine may also be out of paper or experiencing
a paper jam. Bad telephone line conditions can also cause communication
errors. Try sending the fax again and check to make sure you are dialling
the correct telephone number. If you have to dial an access digit to get an
outside line, or if you are dialling internationally, you may need to enter a
pause (using the Pause One Touch key) after the access digit or
international dialling code to tell your machine to wait for a dial tone. If
you have frequent problems communicating with a particular remote fax
machine, try programming the number into one of your One Touch keys
and then changing the One Touch Parameters for that One Touch key (see
Dial Directories). Lastly, either your fax machine or the remote fax
machine may need servicing. Try sending a fax to another location to
check your machine.
You sent a fax but the image the remote fax machine received was
very poor.
If your document had a lot of small type, complex illustrations,
photos, or was very light or very dark, try changing your Transmit
Resolution and Type of Original settings (see Loading Documents in Basic
Operations). Copy the document on your fax machine to see how it will
transmit. The problem may be caused by telephone line interference. Try
sending the document again later.