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8. Help
53
For assistance, please visit http://www.panasonic.com/help
8.3.6 Using an answering machine
8.3.7 If a power failure occurs
L The unit will not function.
L The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
L Fax transmission and reception will be interrupted.
L Any sending documents stored in the memory or any documents during reception will be lost. When power is
restored, a power down report will be printed out stating which contents in the memory have been erased.
The printing quality is poor. Original Copy
L Some paper has instructions recommending which side to print on. Try
turning the paper over.
L You may have used paper with a cotton and/or fiber content that is over
20%, such as letterhead or resume paper.
L The recording paper is too damp. Use new paper.
L The remaining toner is low. Replace the toner cartridge (page 54).
L To check the drum life and quality, please print the printer test list (page 64).
If printing quality is still poor, replace the toner cartridge and drum unit.
Problem Cause & Solution
I cannot receive documents
automatically.
L Your greeting message on the answering machine is too long. Shorten the
message. Record a message up to 10 seconds long.
L The answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice
messages.
L Check if the answering machine is turned ON and connected to the fax
machine properly (page 35).
L Set the number of rings on the answering machine to 1 or 2.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
L The code may include “#” which is used for certain features provided by
telephone companies. Change the code on the answering machine to
another number which does not include “#”.
Callers complain that they
cannot send a document.
L There is no room left in memory of your answering machine to record voice
messages. See the operating instructions of the answering machine and
erase unnecessary messages.
L You set the answering machine to only give a greeting message.
Problem Cause & Solution
ABC
FL421-PNQX3022ZA-OI-en.book Page 53 Thursday, July 29, 2010 9:35 AM