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11. Help
87
11 HelpReports and Displays
11.1 Report messages
To indicate the unit’s fax transmission/reception status, one of the following messages will be printed on the sending
and journal reports (page 44).
Message Code Cause & Solution
Communication Error 40-42
46-72
FF
L A transmission or reception error occurred. Try
again or check with the other party.
43
44
L A line problem occurred. Connect the telephone line
cord to a different jack and try again.
L An overseas transmission error occurred. Try using
the overseas mode (feature #411 on page 67).
Document Jammed ----- L Remove the jammed document (page 106).
Error-Not Your Unit 53
54
59
70
L A transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
Junk Fax Proh. Reject ----- L The junk fax prohibitor feature of this unit rejected
fax reception.
Memory Full ----- L The memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Load paper (page 16) or remove the jammed paper
(page 100).
L If the PC fax setting (feature #442 on page 70) is set
to “Always”, check the connection between the
computer and the unit.
L If the fax preview mode (feature #448 on page 56) is
set to “On”, view, print or save the documents, and
then erase unnecessary documents (page 53, 57).
No Document / Failed Pickup ----- L The document was not fed into the unit properly. Re-
insert it and try again.
Other Fax not responding ----- L The other party’s fax machine is busy or has run out
of recording paper. Try again.
L The other party’s fax machine rings too many times.
Send the fax manually (page 44).
L The other party’s machine is not a fax machine.
Check with the other party.
L The number you dialled is not in service.
Pressed the ‘Stop’ key ----- L{Stop} was pressed and fax communication was
cancelled.
The cover was opened ----- L The left cover was opened. Close it and try again.
OK ----- L Fax transmission or reception was successful.