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Problems?
Power Problems
No display on Postage Meter; meter won’t run
• Is the power cord plugged into both the Mailing Machine and wall outlet?
Make sure the power cord is not connected to a switched wall outlet which
has been turned off.
• Check the power lamps on the Mailing Machine and the Postage Meter.
Both should be on.
• If the Mailing Machine power lamp is on, and the Postage Meter power lamp
is off, the meter is not firmly seated. Press down firmly on the meter and
turn the meter lock knob clockwise to the Operate
position.
• The Postage Meter may be in sleep mode. Press any key to wake it.
Envelope Feeding Problems
Envelope jams on transport deck
To clear a jam:
1. Pull the feed deck release knob
forward (A) and lower the deck as
shown.
2. Carefully pull the envelope out from
the right (B).
3. Make sure the deck is clear of paper
fragments.
4. Close the deck.
To avoid jams:
• Make sure your envelopes meet our published specifications.
See page 7-1.
• Feed envelopes correctly. See the instructions on page 2-6. Don’t try to feed
oversize envelopes through the machine – use tapes instead.
HINT: If the meter display prompts “Remove Env” but no envelope is present,
check if there is a partially fed tape on the feed deck.