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If experiencing this problem… Try this solution…
Nothing happens when trying
to print using a software
program:
• Ensure that the printer is at READY.
• Observe the Front Panel, if the READY
light does not flash as you send the format
check the protocol and port settings
between the printer and host.
• Ensure the I/O cable meets the
requirements found in Section 3.0.1.
Poor print quality:
• The printhead may need cleaning; see
Section 5.5.1.
• Adjust these settings through the Front
Panel or by host commands, Heat, Print
Speed and Darkness; see Sections 2.1.1
and 4.1.2.
• The media/ribbon combination may not be
compatible; see Section 2.1.
• The Printhead Leveling Cam may be
incorrectly adjusted; see Section 5.3.1.
• The Platen Roller may be dirty or worn;
see Section 5.5.2.
• The Printhead Burn Line may need
adjusting; see Section 5.3.2.
Skips labels when printing:
• The printer may need calibration; see
Section 5.1 and 5.2.
• The Media Sensor may be slightly out of
position; readjust the position; see Section
5.0.
• The label format may be too close (within
1/8″ of the edge) to the start of the next
label. Try reducing or moving the format
slightly.
Unable to print rotated text:
• The characters may be formatted outside
the label dimensions. Ensure the
row/column values provide enough room
for the height of the characters or bar code
to be printed. See the Programmer’s
Manual for details.