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4–5Diagnostics and Troubleshooting
Error Messages
Operator Calls
This section provides a description of error messages that indicate possible
printer problems. Note that these errors are warnings only and “call the operator”
for the identified corrective action. These errors do not cause the print job to be
lost. Once the corrective action has been taken, the printing will resume.
Message Problem Corrective Action
01
CLOSE THE COVER
The printer cover is open. Close the cover.
02 LOAD PAPER Printer is out of paper. Load paper. Refer to page
2–18.
03 ADD T
ONER AND CHK
WASTE BOTTLE
Printer is out of toner. Add toner and check waste
toner bottle level. Refer to the
Operator’s Guide.
04 INSTALL T
ONER CUP
Toner waste bottle is not
installed or not detected.
Install or reseat toner waste
bottle.
05 INSTALL OPC DRUM The OPC drum is not
installed or not detected.
Install or reseat the OPC drum
unit.
06 CLEAR P
APER JAM A
T
FUSER INPUT
Entry jam sensor is on. Clear the paper jam. Refer to
the
Operator’s Guide.
07 CLEAR JAM A
T FUSER
EXIT
Exit jam sensor is on. Clear the paper jam. Refer to
the
Operator’s Guide
.
08 CLEAR JAM NEAR
T
OF LEVER
Jam occurred in paper
path.
Clear the paper jam. Refer to
the
Operator’s Guide.
O9 CHECK T
OF LEVER
Top of form sensor
malfunction.
Inspect top of form sensor
lever and call service if
necessary.
19 P
APER CTL ERR
Reload Paper
A paper motion error has
been detected.
Burst paper at tractors and
reload paper. Refer to page
2–18.
34 REPLACE OPC DRUM
Call Service
The OPC drum unit has
exceeded its life of 30,000
printed pages.
Replace the OPC drum unit.