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Chapter 2 Error Messages
68
Error Messages
The RFID encoder can detect a number of errors. When one of
these errors occurs, the RFID encoder alerts the printer to perform
the currently selected error action (see “Error Handling” on
page 27) and display the appropriate error message on the control
panel’s LCD (see Table 3).
Table 3. Control Panel Error Messages
Error Message Explanation Solution
NON-RFID DATA
On Rfid Tag
A job was printed that had no
RFID commands on at least
one form of the job while
RFID tags were installed in
the printer and the Non-RFID
Warning menu item is set to
Enable.
Press PAUSE to clear the
message.
Set Non-RFID Warning to
Disable, print a job with
RFID commands on every
form, or install non-RFID
labels in the printer.
RFID Comm Err
Check Cable
RFID error: communication
cannot be established with
the RFID encoder. Reader
will be set to Disable in the
RFID CONTROL menu and
the previous port settings
restored.
Press PAUSE to clear the
message.
See “Troubleshooting” on
page 70.
RFID FW ERR:
Version Mismatch
The RFID encoder firmware
version is not capable of
operating with the printer
software.
Press PAUSE to clear the
message.
Redownload the program
file to the printer.
RFID LOCK CMD:
Not supported!
A lock command was
executed on a tag which does
not support locking. All
Class 1 tags and most Gen 2
tags support locking. Other
tag classes such as Class 0+,
Class 1.19, and Class Zuma
do not support locking.
Press PAUSE to clear the
message.
Remove the lock command
from the application.