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Chapter 9: Troubleshooting the netpad
How To Reset The netpad
94
Psion Teklogix netpad Win CE 4.1 User Manual
9.1.4 How To Reset The netpad
If you find that you cannot exit a program normally, right-click on the taskbar and
select Task Manager from the context menu. Select the task that appears to be unre-
sponsive and click on the End Task button.
If this does not work, or if your netpad appears to have “locked up”, you can always
perform a “soft reset”. This should restart your netpad while preserving most of
your information.
It is worth trying a soft reset if the keys on the netpad do not appear to respond, or if
the netpad appears to switch on and you are sure that the batteries are good, but the
screen is otherwise blank.
To perform a soft reset:
gently press the stylus onto the reset switch. This is located inside the Card Slot
door cover to the side of the MMC slot.
After a soft reset, any changes to open files will be lost. Your other files on the inter-
nal disk will almost always be safe.
It is possible (although unlikely) that a program failure causes the reset to lose the
information on the Internal disk; it could even prevent the reset from working at all.
If this happens, you will have to perform a “hard reset”.
To perform a hard reset:
1. Remove the netpad from the docking station.
2. Remove the main battery.
3. Press and hold down the On/Off button (on the top of the unit).
Card Slot Door Latch
MMC Card
Reset
Button