Solutions to Common Problems
47
4
Frequent original misfeeds
(Multifeeds)
Incorrect positioning of originals
Put the document in the Automatic Document Feeder cor-
rectly. See P.11 “Memory Transmission”.
Incorrect alignment of originals
Align the edges of the document. See P.10 “Suitable Docu-
ment Types”.
Curled pages
Flatten the document. See P.10 “Suitable Document Types”.
Incorrect document type
Use a proper document type. See P.10 “Suitable Document
Types”.
Mixed document types
The pages must all be of the same type.
Static electricity on the originals
Shuffle the document. See P.11 “Memory Transmission”.
User maintenance is needed.
Do user maintenance, especially roller (1). See Chapter 9,
“Cleaning the Rollers and Scanner" in the Advanced Fea-
tures manual.
Frequent original misfeeds
(Non-feeds)
Copier silicone oil on the originals
Wait a few minutes, and then try again.
Incorrect alignment of originals
Align the edges of the document. See P.11 “Memory Trans-
mission”.
Curled pages
Flatten the document. See P.10 “Suitable Document Types”.
Incorrect document type
Use a proper document type. See P.10 “Suitable Document
Types”.
Do not place more than 30 pages (80g/m
2
) in the Automatic
Document Feeder at once.
If document types are not appropriate, or documents are
damp, reduce the number of pages then place the docu-
ments in the Automatic Document Feeder.
User maintenance is needed.
Do user maintenance, especially rollers (1). See Chapter 9,
“Cleaning the Rollers and Scanner" in the Advanced Fea-
tures manual.
Problem Required Action
Holsten1AE_Basic_FM.book Page 47 Monday, November 6, 2000 8:10 PM