Filter
Top Products
Problem Required Action
Transmission cannot take place The other machine is out of order.
➣
Check the error report.
➣
Ask the other party to check their machine
and correct the fault.
The line is busy or noisy.
➣
Check that the dial tone is sent out.
Try to retransmit.
Documents sent to other fax
terminals arrive blank.
The original must be placed
face up in the
document feeder.
➣
Position the original correctly. See page 7.
Consistent difficulty in
communicating with a particular
terminal
There are some bad lines between you and that
other terminal.
➣
Store that terminal’s number as a Quick Dial
Key or Speed Dial Code.
Then call a service technician. Inform him of
the nature of the problem and give the
Quick Dial Key or Speed Dial Code that you
stored the number in.
Consistent poor image quality when
communicating with a particular
terminal
RECEPTION
The telephone keeps ringing and no
fax is printed.
You are in Manual Receive mode.
➣
Change to Auto Select mode (see page 12).
Power is switched off.
➣
Switch the power on.
RECEPTION/COPYING
No printout; the ADD PAPER
appears in the display.
The paper trays are empty.
➣
Add paper (see page 48).
The metal plate in the optional paper feed unit is
not raised up.
➣
Press the buton on the left of the paper feed
unit.
No printout; the CLEAR COPY
appears in the display.
The printer has jammed.
➣
Clear the jam (see page 56).
Troubleshooting Operational Difficulties
60