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SERVICE and SUPPORT
Vista Remote 2 Installation and Operations Manual
45
Maintenance and Repair
This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair
or maintenance, you must first obtain a Return Authorization (RA) number from Rose
Electronics or an authorized repair center. This Return Authorization number must appear on
the outside of the shipping container. See Limited Warranty for more information.
When returning a Unit, it should be double-packed in the original container or equivalent,
insured and shipped to:
Rose Electronics
Attn: RA__________
10707 Stancliff Road
Houston, Texas 77099 USA
Technical Support
If you are experiencing problems, or need assistance in setting up, configuring or operating
your switch, consult the appropriate sections of this manual. If, however, you require additional
information or assistance, please contact the Rose Electronics Technical Support Department
at:
Phone: (281) 933-7673
E-Mail: TechSupport@rose.com
Web: www.rose.com
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through Friday.
Please report any malfunctions in the operation of this Unit or any discrepancies in this manual
to the Rose Electronics Technical Support Department.