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Troubleshooting_91
In the duplex unit area
If the duplex unit is not inserted correctly, paper jam may occur. Make sure
that the duplex unit is inserted correctly.
1. Open the side cover.
2. Release the guide to pull the jammed paper easily.
3. Remove the jammed paper.
4. Close the side cover.
In the stacker (finisher)
Paper jam in front of finisher
1. Open the stacker front cover.
2. Press the right part of lever (1c) and hold still, then push the stacker
to the left to release the stacker.
3. Remove the jammed paper.
4. Slide in the stacker until you hear the sound ‘click’.
5. Close the stacker front cover.
Paper jam inside finisher, Paper jam inside finisher’s
duplex
1. Open the stacker front cover.
2. Pull the stacker lever 1a down. If necessary, pull the stacker lever 1b
down as well.