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Troubleshooting
■ Projector does not reproduce the computer's sound during the real time capturing.
To reproduce the sound in the projector correctly, follow the procedures below;
• Start up the real time capture and then start up the movie player software.
• Terminate the movie player software first and then terminate the real time capture.
Check that the "PJ Virtual Audio Device" is selected on the audio device panel of the computer.
Double click Sound and Audio Device icon on the Control Panel of the computer. The property
window appears. Click Audio tab on the property window and check that "PJ Virtual Audio Device" is
selected on the Default device of Sound playback item.
Network Viewer
■ Images from the file server don’t appear on the screen?
1. Make sure that the input mode of the projector is "Network".
2. Check the account setting of the FTP server.
3. The files in the FTP server must be optimized JPEG and converted by the File Converter 1 or 2.
Please check data format. (+p.114)
4. There are several limitations for image file name and program name. Please check file names and
program names (+p.123).
5. Make sure that your computer is not using the firewall function. The projector may not be able
to use the port due to this firewall function. In that case, please turn off this function temporarily.
There are also some port limitations on the network equipment such as router. Please consult your
network administrator.
■ I cannot make a new program file.
Check your account of the FTP server. "Write enable" made should be set for its account.(+p.117)