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Unit 5: Troubleshooting
SATO HT200e Operator Manual PN 9001103B Page 5-2
LCD ERROR SIGNALS
ERROR MESSAGE CAUSE CORRECTIVE ACTION
MEDIA PITCH ERROR Did not detect label edge. No paper.
Improperly loaded paper.
Sensor adjustment.
COVER OPEN Top cover not latched. Latch cover.
Replace sensor.
CHARGE PWR PACK Main battery low. Charge battery.
Replace battery pack.
PRINT BATT LOW Memory battery low. Backup data and replace pcb battery.
CHNG PRINT BATT Memory battery dead. Replace battery (data may be lost).
NO CARD SET PCMCIA Card not detected. Insert card.
PLS CLEAR CARD Data found on card. Clear the card while in the data
maintenance mode.
CARD BATT LOW PCMCIA Card battery is low. Backup data and replace battery.
CHNG CARD BATT PCMCIA Card battery is dead. Replace battery (data may be lost).
WRITE PROTECT ON Cannot write to PCMCIA Card. Ensure card is write protected.
CONFIRM CLEAR TYPE Improper clear procedure. Clear again.
BLANK FORMAT Unregistered format number. Ensure the format is registered in printer.
DATA ERR Entered data exceeds limits. Re-enter correct data.
NO UPLOAD DATA No data to upload. Re-enter correct check digit.
INTERFACE ERR RS232C error. Confirm host & printer RS232C settings.
HEAD ERR Error in head detected. Power off, clean head, reapply power.
HEAD OVERHEATED Overheated head. Switch printer off and allow to cool.
PRINTER H/W ERR Problem in printer hardware. Power off and then back on.
PRESET NO ERR Invalid preset number. Check the preset number and re-enter.
PRESET FULL Preset data at max capacity. Clear unused preset data.
NO DUMP ERR Cannot dump presets. Preset data not registered.
BLANK PRESET NO Preset number is not registered. Check preset number and re-enter.