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TROUBLESHOOTING
2-25
2
Smudges on printed
sheets.
Does a message appear indicating the
need for maintenance?
Please contact the your dealer as soon as
possible.
Color deviations
occur.
When printing in color, character and color
deviations appear.
Perform color registration as explained on pages
12 and 13 of the key operator's guide.
The displayed paper
size differs from the
loaded paper size.
The display of the tray's paper size slide
differs from the paper size in the tray.
When you change the paper size in the tray, be
sure to adjust the paper size slide on the tray to
the new paper size. (page 2-2)
When printing on a
special size of
paper, part of the
printed image is
missing.
The paper size setting is not set
correctly in the paper tray settings of the
custom settings.
When using a special size of paper, set the
correct paper size in millimeters in the paper tray
settings of the custom settings (see page 2-11). If
the paper size setting is not correct, part or all of
the image may not print (this depends on the
options installed).
When printing on a
special size of paper
using the bypass
tray, part of the
printed image is
missing.
The paper size is not set correctly in the
special size settings for the bypass tray.
When using a special size of paper, set the
correct paper size in millimeters as explained in
step 6 on page 2-12. If the paper size setting is
not correct, part or all of the image may not print
(this depends on the options installed).
Paper misfeeds
frequently.
Is paper other than SHARP-
recommended paper being used?
Use SHARP-recommended paper.
Paper curled or damp?
Do not use curled or crimped paper. If you do not
use paper for a long time, store paper in the
wrapper in a dry location.
Is the paper curled and does it
frequently misfeed in the duplex
module/2 x 500 sheet paper drawer or
saddle stitch finisher?
Paper may be curled when output depending on
the paper type and quality.
In some cases turning the paper over in the tray
will reduce misfeeding due to curling.
Multiple sheets of paper fed
simultaneously?
Remove the paper
from the paper tray
or the bypass tray,
fan the paper as
shown in the
illustration, and
then load it again.
Printed paper is
wrinkled or the
image rubs off
easily.
Is paper other than SHARP-
recommended paper being used?
Use SHARP-recommended paper.
Is paper size or weight out of the
allowable range?
Use paper in the allowable range.
Do wrinkles appear when printing
envelopes?
Moving the pressure adjusting levers of the
fusing unit from the normal position to a weaker
pressure position may help alleviate this
problem. (page 2-6)
Is the pressure adjustment lever of the
fusing unit out of position?
Return the pressure adjusting levers of the
fusing unit to the normal position. (page 2-7)
Paper damp?
Be sure to store paper in the wrapper in a dry
location and do not store paper in a location that is
●humid
●at a high temperature or an extremely low
temperature.
The contrast on the
touch panel is too
high or too low.
Is LCD contrast properly adjusted?
Adjust the contrast using "DISPLAY
CONTRAST" of custom settings. (page 2-13)
Problem Check Solution or cause
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