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11. Trouble-
shooting
Problems and Solutions
If you have any problems with the machine, refer to the following
troubleshooting guide.
♦ For network connection problems, see page 30.
Line error
Problem Solution
LINE ERROR appears in
the display.
A line error occurs when your machine cannot
communicate correctly with the other fax machine. The
error is usually due to a problem on the phone line.
Press to clear the LINE ERROR message and
then try the transaction again. If the error persists,
check the following:
• Check the connection. The cord from the TEL. LINE
socket to the wall socket should be no longer than two
meters.
• Make sure there are no modem devices sharing the
same telephone line.
• Check with the other party to make sure their fax
machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting the machine to a different telephone
line.
• If the problem still occurs, your machine may need
service.
STOP
11. Troubleshooting