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122
Dialling and fax transmission problems
Problem Solution
No dial tone when you
pick up the handset or
press .
• Make sure the handset cord is connected to the
correct jack. See Connecting the handset on page 13.
• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the wall
socket (see page 15).
• Make sure that the telephone line is good.
Dialling is not possible. • Make sure the power cord is properly plugged into a
power outlet.
• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the wall
socket (see page 15).
The power is on, but no
transmission takes place.
• Make sure that the receiving machine has paper.
• If the receiving machine is in manual mode with no
attendant, reception will not be possible.
• Check the display for error messages.
• Pick up the handset or press and check for a
dial tone. Dial the receiving machine manually and
make sure that it is responding (you should hear a fax
tone).
Nothing is printed at the
receiving end.
• Make sure that the document for transmission is
placed face down in the feeder.
A distorted image is
received at the other end.
• Noise on the telephone line may cause distortion. Try
sending the document again.
• Make a copy of the document on your machine. If the
copy is also distorted, your machine may need
service.
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