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TROUBLESHOOTING
49
CONTENTS INDEX
Printing does not take place
(part 2)
Check Your Computer
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Is there enough computer memory or hard disk space?
To use the machine, your computer must have sufficient
memory and hard disk space. If there is insufficient hard disk
space, delete unnecessary files to increase the free space of
the hard disk. If there is insufficient memory, close unnecessary
applications to increase memory available for printing.
Points to check in Windows
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If your computer is connected to the machine
through the parallel port, is the parallel port (LPT)
mode set to other than EPP mode? (when using a
parallel connection in Windows)
The machine may not operate correctly if the parallel port
mode is set to EPP mode. To set the parallel port mode to a
mode other than EPP mode, refer to your computer manual
or ask the manufacturer of the computer. ECP mode is
recommended to obtain the best performance from the
machine. Note that some computers may use different
names for the modes.
Points to check on the Macintosh
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Is AppleTalk enabled?
In Mac OS X, click "Network" in "System Preferences" and
select "Built-in Ethernet" in "Show". Click the "AppleTalk" tab
and make sure that "Make AppleTalk Active" is selected.
In Mac OS 8.6 to 9.x, open the "Chooser" from the Apple
menu and make sure that "Active" is selected. Printing is not
possible if "Active" is not selected.
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Is "Ethernet" selected for the "Connect via" of
AppleTalk? (When using Mac OS 8.6 to 9.x.)
Open "AppleTalk" from the "Control Panels" and make sure
that "Ethernet" is selected in the "Connect via" menu.
Printing is not possible if "Ethernet" is not selected.
If you are using Windows XP, the "Found New Hardware
Wizard" may appear after you change the port setting. In
this case, click the "Cancel" button to close the wizard,
and then reinstall the printer driver as explained in
"USING THE MACHINE WITH A PARALLEL OR USB
CONNECTION" in the software setup guide for network
printer.
Note