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An image in the image list is not
properly displayed or printed.
m If the image is displayed but can not
be printed, the file used for printing
is damaged.
m If the mark shown on
the right is displayed
in the image list, the
image is a JPEG file
created with your
computer, or the
thumbnail data of the
image is damaged.
Tap the mark and if a preview
image is displayed, you can print
the image. If the same mark is
displayed again as a preview, the
image is stored in an incompatible
file format that the DPP-EX7 does
not support or the image itself is
damaged.
m An image which is damaged or has
some kind of problem will not
appear in the image list. A file error
message appears. If there are no
images stored in the “Memory
Stick” or PC card, the no file
message appears on the display.
m If an image is not compatible with
DCF (Design rule for Camera File
system), it may not be printed with
the printer even if it is displayed on
the PC monitor.
m The printer can handle and display
up to 9,999 image files. If there are
more than 9,999 images stored in the
“Memory Stick” or PC card, use the
computer to display and handle the
remaining images.
Troubleshooting
If you run into any problems using the
printer, use the following guidelines to
solve the problem. If the problem
persists, consult your Sony dealer.
When you are printing from your
computer, also refer to the computer
manual.
Cannot operate the printer after the
power switch is turned on.
m Connect the AC power cord to an
AC outlet securely.
The LCD screen of the printer
displays no images.
m Insert a “Memory Stick” or PC card
securely. Check that images
recorded by a digital still camera or
other device are recorded.
m Make sure that the PC input
indicator is not lit.
m Press the INPUT SELECT button to
turn on the “MEMORY STICK” or
PC CARD indicator.
Cannot print.
m Insert the correct set of print
cartridge and print paper.
m Check that the paper tray has paper.
m The thermal head may be
overheated. Leave the printer until
the head cools down and the printer
resumes printing.
m Remove the jammed paper, if any.