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AD007 User Manua l
63
Appendix D: Troubleshooting
If you experience communication problems to and from the adapter,
use the information in this section to help identify the nature of the
problem before calling for service.
Power On and Status
The power on and status indicators can help identify problems with
the hardware , firmware, physical connections, or network settings.
See Table 12 for a list of possible proble ms.
Table 12: Power on and status problems
Symptom Possible cause(s) Corrective action(s)
No indicators light No AC power connection to
the power supply
No DC power from the
power supply
Recheck connections to DC
input, AC adapter, and AC
power
Defective AC adapter
Power supply failure in
AD007 adapter
Contact service and return
defective module(s)
POWER indicator is green,
LAN-Link indicator is red,
LAN indicator is off,
GPIB indicator is off
No network connection Check for missing or loose
LAN connection
Check LAN connection for
traffic
POWER, GPIB, LAN, and
LAN LINK indicators are all
amber
Hardware Failure Contact service and return
defective adapter