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Appendix D: Troubleshooting
66
AD007 User Manua l
Table 13: Network and print problems (cont.)
Symptom Corrective action(s)Possible cause(s)
Nothing prints
Prints garbage
AD007 print configuration is
not set correctly
Check print redirection is on
in the AD007 Print Setup
web page
Check that the instrument is
directing the print to the
GPIB port
Check server address and
queue name
Attempttestprint
Check that no more than
one device on the GPIB is in
the hard copy mode
Print format unrecognized by
printer
In the GPIB instrument,
select a print format which
matches the capability of the
printer
Print server discards data
from unknown IP address
Configure the print server to
accept connections from the
AD007
Print server does not support
LPD connections
Use a different print server
which supports LPD
Test print does not work, but
direct (from instrument) print
does
Printer does not support text
printing
Select a different print server
address queue which sup-
ports ASCII text printing
Direct print from a device on
the GPIB does not work
Print redirection is not on
Device is not in the hard
copy mode
More than one device on the
GPIB is in the hard copy
mode
Check print redirection is on
in the AD007 Print Setup
web page
Check that no more than
one device on the GPIB is in
the hard copy mode