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User's Manual
9-4
TROUBLESHOOTING
Self test
When the computer starts up, the self-test will be run automatically, and the
following will be displayed:
In Touch with Tomorrow
TOSHIBA
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating system.
Depending on how the Boot Priority is set in the Hardware Setup or TSETUP
program, the computer tries to load first from drive A then from drive C, or first
from drive C then from drive A.
If any of the following conditions are present, the self test failed:
❑ The computer stops and does not proceed to display information or messages.
❑ A beep sounds, and after a few seconds no new messages appear.
❑ Random characters appear on the screen, and the system does not function
normally.
❑ The screen displays an error message.
Turn off the computer and check all cable connections. If the test fails again, contact
your dealer.
Power
When the computer is not plugged into an AC adaptor, the battery pack is the
primary power source. However, your computer has a number of other power
resources, including intelligent power supply and Real Time Clock battery. These
resources are interrelated and any one could affect apparent power problems. This
section provides check lists for AC adaptor and the main battery. If you cannot
resolve a problem after following them, the cause could lie with another power
resource. In such case, contact your dealer.