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TROUBLESHOOTING
Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to Chapter 4,
Operating Basics.
Problem Procedure
Cannot access Make sure the computer’s wireless
Wireless LAN communication switch is set to on.
If problems persist, consult your LAN
administrator.
TOSHIBA support
If you require any additional help using your computer or if you are having prob-
lems operating the computer, you may need to contact TOSHIBA for additional
technical assistance.
Before you call
Some problems you experience may be related to software or the operating system,
it is important to investigate other sources of assistance first. Before contacting
TOSHIBA, try the following:
❑ Review troubleshooting sections in the documentation for software and
peripheral devices.
❑ If a problem occurs when you are running software applications, consult the
software documentation for troubleshooting suggestions. Call the software
company’s technical support for assistance.
❑ Consult the dealer you purchased your computer and/or software from. They
are your best sources for current information and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware related,
write to TOSHIBA at the nearest location listed on the below.