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70 Appendix B: FAQ
5. Change a web browser or computer and login again.
6. Reset the router to factory default settings: Press and hold the Reset button for about 7 seconds and then release.
Note: You’ll need to reconfigure the router to surf the Internet once the router is reset.
Open a web browser and login again. If login still fails, please contact the technical support.
Q4. I cannot access the Internet even though the configuration is finished, what can I do?
1. Visit http://tplinkwifi.net, and log in with the username and password you set for the router.
2. Go to Advanced > Status to check Internet status:
• If IP Address is a valid IP address, please try the methods below and try again: