Filter
Top Products
94 VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
• Did you select another TWAIN source for acquiring images? If
you use multiple TWAIN devices with your computer, you may have
selected another source for images. Start the PaperPort software and
click the Scan icon. From the Scanner drop-down list, choose
OneTouch 4.0.
Problem: During installation I got the error message: PaperPort
Installation is not complete. What do I do?
The installation procedure was not successful. You need to reinstall the
PaperPort software.
Problem: I got the error message: PaperPort cannot allocate enough
memory to perform internal critical operations. What do I do?
Close any other active applications so that additional memory is
available. If you click Continue, PaperPort moves the file to the
PaperPort data directory and renames the file with the prefix “bad.”
This allows you to recover the file later.
To recover the file, you can import it into PaperPort by using the
Import command in the File menu.
Problem: How do I uninstall PaperPort?
See the section, “How to Uninstall Your Scanner” on page 95.
Uninstalling does not delete your scanned items, and they remain in the
following PaperPort Data folder:
C:\My Documents\My PaperPort Documents Folder
CLEANING THE SCANNER GLASS
Scanning items that have excessive amounts of dirt or dust may dirty
the glass. To ensure the best quality scanned item, wipe the scanner glass
with a soft clean cloth to rid the glass of dust or other debris.