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TROUBLESHOOTING AND MAINTENANCE
24-8
Handling Incoming Calls (Continued)
Difficulty Suggestions
Custom Features on a If you have Caller ID, an answering machine, alarm
Single Line system or any other custom feature on a single phone
line with your MFC, it may create a problem sending or
receiving fax data.
For example: If you are sending or receiving a fax
message while a custom feature signal comes through on
the line, the signal can temporarily interrupt or disrupt
the fax data. Brother’s ECM feature should help
overcome this problem. This condition is related to the
telephone system industry, and is common to all devices
that send and receive information on a single, shared line
with custom features. If avoiding a slight interruption is
crucial to your business, a separate line with no custom
features is recommended.
Printer Difficulties
Difficulty Suggestions
Horizontal White Lines Clean the nozzles (see “Cleaning the Ink Cartridges” and
Appear in Text or Graphics “Cleaning the Cartridge Carrier” on p. 2-15~2-17). If you
cleaned the cartridge carrier and the print has not
improved, call Brother Customer Service at
1-800-284-4329 (USA),
1-800-853-6660 (from within Canada) or
1-514-685-6464 (from within Montreal).
You see the “New Hardware Click on “Do not install a driver. (Windows will not
Found” message on your PC prompt you again)” and click OK
screen (although you have —OR—
already installed the drivers Press the
Esc
key.
in Windows 95/98).
Cannot perform “pages per Check that the paper size setting in the application and in
sheet” printing. the printer driver are the same.
There are some dense lines. Turn ON “Reverse Order” from the Paper tab in the
printer driver.