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C. Customer Service
Customer Service hours are from 8:00 AM to 5:00 PM, PST, Monday through Friday. When
calling, please be prepared to give the name and make of the unit, its serial number and a
description of its symptoms. If the unit should need to be returned for factory repair it must be
accompanied by a Return Authorization number from Customer Service.
WTI Customer Service
5 Sterling
Irvine, California 92618
Local Phone: (949) 586-9950
Toll Free: 1-888-280-7227
Fax: (949) 457-8138
Email: service@www.wti.com
Trademark and Copyright Information
WTI and Western Telematic are trademarks of Western Telematic, Inc. All other product names
mentioned in this publication are trademarks or registered trademarks of their respective
companies.
Information and descriptions contained herein are the property of Western Telematic, Inc.
Such information and descriptions may not be copied disseminated or distributed without the
express written consent of Western Telematic, Inc.
© Copyright Western Telematic, Inc. 2001
April 2001
Part Number: 13051 Revision: D
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SRM-100 - Secure Rack Modem, User's Guide Appendices