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Problems during Printing
Xerox 6204 Wide Format Solution 193
Problem Solving
10
Problems during Printing
The following helps you solve problems encountered during printing.
Symptoms Check Remedy
Unable to print. Is the machine’s circuit
breaker or power switch off?
Turn on the circuit breaker (main power
switch) and the power switch.
Refer to "Powering the System On/Off" (P.28).
Is the printer [Offline]? Press the <Machine Status> button, and
confirm that the printer is online. If [Print
Mode] is [Offline], select [Online] in the
[Print Mode] screen.
Is the network cable
disconnected?
Connect the network cable.
Does an error occur in the
machine?
Check the error message, and follow the
instructions to solve the problem.
Is the IP address set up
correctly?
Correctly set up the IP address.
Is an interrupt operation
being performed?
Cancel the interrupt operation.
Unable to print
using the manual
feed tray
(Bypass).
Is the specified size media
loaded correctly?
Load the correct size media according to
the message that appears, and then print
again.
Refer to "Using the Manual Feed Tray
(Bypass)" (P.39).
Media often jams
or is wrinkled.
Is the correct type of media
being used?
Load a correct type of media.
Refer to "Media Type" (P.35).
Is the media loaded
correctly?
Load the media correctly.
Refer to "Loading Media" (P.37).
Is the media tray set
correctly?
Firmly push in the media tray until it stops.
Refer to "Loading Media" (P.37).
Is the media damp? Replace with new media.
Refer to "Loading Media" (P.37).
Do the media size series
and the media type settings
match the media loaded in
the machine?
Select the media size series and the media
type that match the media that is loaded in
the machine.
Refer to "Media Settings" (P.42).
Are there torn pieces of
media or foreign objects in
the machine?
Open the door of the machine or slide out
the media tray to remove the torn media or
foreign objects.
Refer to "Paper Jams" (P.199), "Loading
Media" (P.37).
The prints are
too light.
Is the load toner message
displayed?
Load toner.
Refer to "Loading Toner" (P.177).
Is the toner density
appropriate?
Adjust the toner density using Web Print
Management Tool.