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Xerox WorkCentre M15/M15i User Guide Page 11-5
Troubleshooting
Paper Jams
If paper jams occur, ‘PAPER JAM’ appears in the display. Follow the steps below to clear jam.
To avoid tearing paper, pull the jammed paper out gently and slowly.
Paper Feed Area
If jammed in the paper feed area, ‘PAPER JAM 0’ appears in the display.
Ø Remove the paper cassette.
Ø After pulling it out completely, lift
the front part of the cassette
slightly up to release the cassette
from the machine.
Ø Remove the jammed paper by
gently pulling it straight out.
If there is any resistance, and
the paper does not move
immediately when pulled, stop
pulling and go to the next step.