Xerox WorkCentre M15/M15i User Guide Page 11-11
Troubleshooting
Duplex Jam
If paper jam occurs in the duplexer, ‘DUPLEX JAM’ appears in the display.
Bypass Jam
‘BYPASS JAM’ appears in the display when the machine does not detect paper in the bypass
tray due to no paper or improper paper loading when using the bypass tray.
‘BYPASS JAM’ also may occur when the paper is not properly fed into the machine through
the bypass tray.
Ø Close the front cover and
the side cover .
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2
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2
Ø Press the release latch to open the side cover.
Ø Remove the jammed paper.
Ø Close the side cover.
Ø If ‘BYPASS JAM’ displays and
paper is loaded in the Bypass
Tray, pull the paper out of the
machine and re-load.