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Hardware Troubleshooting
Troubleshooting the External 10/100 Print Server
11/21/13 P1043301-005
Troubleshooting the External ZebraNet 10/100 Print Server
Table 22 • External ZebraNet 10/100 Print Server Issues and Solutions
Issue Possible Cause Recommended Solution
The Status LED is
slowly flashing red
The external ZebraNet 10/100
Print Server has not detected the
presence of a network cable.
1. Turn the printer off (O).
2. Remove the network cable from the
external ZebraNet 10/100 Print Server.
3. Plug the network cable back in until you
hear a click.
4. Check the other end of the cable in the
same manner.
5. Turn the printer on (l).
A bad or wrong cable.
Important • Cables with a
rating higher than CAT-6
have not been tested.
1. Verify that the network cable is
appropriate for the network and has an
RJ-45 connector.
2. Connect the external ZebraNet
10/100 Print Server to a network drop
that is a known good network
connection.
3. If the external ZebraNet 10/100 Print
Server is still unable to detect the
network cable, contact Technical
Support for assistance.
Power On Self-Test (POST) is in
progress.
Wait for the printer to complete the POST.
The Status LED is
slowly flashing green (1
time/sec)
The external ZebraNet
10/100 Print Server is trying to
print a job.
If the job does not print, check the
following:
1. Verify that the printer has media and
ribbon (if in thermal transfer mode).
2. If the printer is showing any errors, the
external ZebraNet 10/100 Print Server
cannot send data to the printer.
The LED continues to blink until the
printer malfunction is resolved or until
the printer is turned off
(O).