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Frequently Asked Questions
FAQs
148
P1043301-005 11/21/13
What if a print job makes it to the queue, but never leaves the queue? The label
does not print. See Table 27 for more information.
What are the minimum requirements to network a printer on a wired network?
• Cat-5 network cable with 10BASE-T or 100BASE-T connectors
• Internal or external print server
• Hub or Switch
• If a hub or switch is NOT used, you need a cross-over cable.
• Workstation running a TCP stack with print services installed.
What ports are open on any print server and related software?
TCP Ports:
• 21 FTP
• 23 Telnet
• 80 HTTP Server
• 515 Printer port
• 631 IPP port
• 9100 Raw socket connection
Table 27 • Things to Check
Issue Possible Cause Recommended Solution
If a print job
makes it to the
queue, but never
leaves the queue?
Printer is not turned on Confirm that the printer is turned on
and receiving power.
Printer is using a bad or
wrong network cable.
Confirm that the network cable is
plugged in and that you can ping the
printer.
There was a misconfiguration
while creating the queue.
Verify the following:
1. Confirm that you use the print
server’s valid IP address.
2. If you are using a UNIX or
AS/400 host, there is an option
for the remote queue name.
There is only one valid response
to use: PORTLF1.
3. If Windows does not have an
LPR installed, the above required
option should be left blank.
See the documentation for other
operating system specific queue
creation.