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Hardware Troubleshooting
General Wireless Issues
144
P1043301-005 11/21/13
My wireless connection
is inconsistent. The
signal strengths change
back and forth between
high and low numbers.
An access point may be bad. The
card appears to be switching
affiliations between access points.
Check the access points on your WLAN,
particularly the one closest to the printer.
The wireless radio card is
repeatedly associating with two or
more access points because of
varying signal strengths.
Check the access points on your WLAN to
determine what is causing the signal
strengths to vary.
My “n” Print Server is
not operating on the
5Ghz band.
You have not set the region code
and are located in a country other
than:
• United States
• Canada
• Japan
If you are operating outside of the three
countries listed, you must send a specific
Set-Get-Do command to set your country
code. For specific command information,
see the Programming Guide for ZPL II,
ZBI 2, Set-Get-Do, Mirror, and WML.
Table 24 • General Issues and Recommended Solutions (Continued)
Issue Possible Cause Recommended Solution