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Card
Printer
Solutions
General information
Getting started
Operation
Cleaning
Specifications
Appendix A
Appendix B
Troubleshooting
Printing a card
Dual-sided Lamination
P720 Plastic Card Printer
Appendix C
• Printing shows very pale or inconsistent results.
Possible Cause
A •Ribbon have been stored improperly or is damaged.
B •Cards may not meet specifications.
C • Contrast and/or Intensity may be set to values which are too high.
D •Dust or embedded contamination on elements of the Print Head.
>> Solution
A1 •Change ribbon and print again.
B1 •Use a different supply of cards.
C1 •Adjust Contrast and/or Intensity values in software.
D1 •Perform a Cleaning of the Print Head (see 4 • 2Cleaning the Print Head
• Printing shows blurry printed image.
Possible Cause
A •Ribbon may not be correctly positioned.
B •Ribbon may not synchronized on the correct color panel position.
C •Cards may not meet specifications.
D •Dust inside the printer and/or dirty Cleaning Roller.
>> Solution
A1 •Open cover and press down the Print Head Unlock Lever to open the Print Head carriage. The Print Head
will move up.
A2 • Check that the ribbon is properly rolled onto the ribbon cores.
A3 • Push down on the Print Head Lock Lever until an audible “click” signals the locked-down position.
A4 • Ribbon will automatically synchronize.
A5 • Print again.
B1 •Open cover and press down the Print Head Unlock Lever to open the Print Head carriage. The Print Head
will move up.
B2 •Push down on the Print Head Lock Lever until an audible “click” signals the locked-down position.
B3 •Ribbon will automatically synchronize.
B4 •Print again.
C1 • Use a different supply of cards.
D1 •Perform a cleaning of the Print Head (See 4 • 2Cleaning the Print Head).
D2 •Replace Cleaning Roller (See 4 • 3Cleaning Cartridge).