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ExpWave 240B Secure Outdoor Ethernet Radio Link
viii Customer Support
Customer Support
When you contact your customer support representative please have the following information ready:
♦ ExpWave 240B Model and serial number.
♦ Information in Menu 24.1 –System Information.
♦ Warranty Information.
♦ Date you received your ExpWave.
♦ Brief description of the problem and the steps you took to solve it.
Method
Location
e-mail –
Support/Sales
Telephone/Fax Web Site/FTP Site Regular Mail
Worldwide
support@zygate.com.tw
+886-3-480-8163
+886-3-499-3173
www.zygate.com.tw
ZyGATE Communications Inc.
48 Lung-Chin Road, Lung-Tan,
Taoyuan, Taiwan.
support@zyxel.com
+1-714-632-0882
800-255-4101
www.zyxel.com
North
America
sales@zyxel.com
+1-714-632-0858
ftp.zyxel.com
ZyXEL Communications, Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
support@zyxel.dk
+45-3955-0700
www.zyxel.dk
Denmark
sales@zyxel.dk
+45-3955-0707
ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.
support@zyxel.com.by +603-795-44-688 www.zyxel.com.my Malaysia
sales@zyxel.com.my +603-795-35-407
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia
Norway support@zyxel.no
sales@zyxel.no
+47-22-80-6180
+47-22-80-6181
www.zyxel.no ZyXEL Communications A/S
Nils Hansens vei 13. N-0667
Oslo, Norway
Sweden support@zyxel.se
sales@zyxel.se
+46(0)-31-744-3810
+46(0)-31-744-3811
WWW.zyxel.se ZyXEL Communications A/S
Anders Carlssons Gata 7417 55
Goteborg Sweden
Shanghai support@zyxel.cn
sales@zyxel.cm
+86-21-58873264
+86-21-58873316
ZyXEL(Shanghai)office
23/F,B Majesty Building No.138
Pudong Avenue Pudong Area,
Shanghai, China
support@zyxel.de
+49-2405-6909-0
0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
sales@zyxel.de
+49-2405-6909-99 ftp.europe.zyxel.com
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4
D-52146 Wuerselen,
Germany.