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AES-100 User’s Guide
Customer Support v
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:
Contacting Customer Support
When you contact your customer support representative, have the following information ready:
♦
Product model and serial number.
♦ Firmware version information.
♦ Warranty information.
♦ Date you received your product.
♦ Brief description of the problem and the steps you took to solve it.
METHOD E-MAIL: SUPPORT TELEPHONE WEB SITE
LOCATION SALES FAX FTP SITE
REGULAR MAIL
support@zyxel.com.tw
support@europe.zyxel.com
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
Worldwide
sales@zyxel.com.tw +886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications
Corp., 6 Innovation
Road II, Science-Based
Industrial Park,
HsinChu, Taiwan 300,
R.O.C.
support@zyxel.com +1-714-632-0882
800-255-4101
www.zyxel.com North Am erica
sales@zyxel.com +1-714-632-0858 ftp.zyxel.com
ZyXEL Communications
Inc., 1650 Miraloma
Avenue, Placentia, CA
92870, U.S.A.
support@zyxel.dk +45-3955-0700 www.zyxel.dk Scandinavia
sales@zyxel.dk +45-3955-0707 ftp.zyxel.dk
ZyXEL Communications
A/S, Columbusvej 5,
2860 Soeborg,
Denmark.
support@zyxel.at +43-1-4948677-0 www.zyxel.at Austria
sales@zyxel.at +43-1-4948678 ftp.zyxel.at
ZyXEL Communications
Services GmbH.
Thaliastrasse
125a/2/2/4 A-1160
Vienna, Austria.
support@zyxel.d e +49-2405-6909-0 www.zyxel.de Germany
sales@zyxel.de +49-2405-6909-99
ZyXEL Deutschland
GmbH. Adenauerstr.
20/A4 D-52146
Wuerselen, Germany.
support@zyxel.com.my
+603-795-44-688
www.zyxel.com.my
Malaysia
sales@zyxel.com.my +603-795-34-407
Lot B2-06, PJ Industrial
Park, Section 13, Jalan
Kemajuan, 46200
Petaling Jaya Selangor
Darul Ehasn, Malaysia