ZyXEL Communications AES-100 Switch User Manual


 
AES-100 User’s Guide
11-4 Troubleshooting
11.9 Telnet
I can not telnet into the AES-100.
Table 11-9 Troubleshooting Telnet
STEPS CORRECTIVE ACTION
1 Make sure that a telnet session is not already operating. The AES-100 will only accept one telnet session at
a time.
2 Ping the AES-100 from your computer.
If you are able to ping the AES-100 but are still unable to telnet, contact the distributor.
If you cannot ping the AES-100, check the IP addresses in the AES-100 and your computer. Make sure that
both IP addresses are located in the same subnet (refer to the Setting IP Address section of this User’s
Guide).
3 If you are attempting to telnet from the ADSL side of the AES-100, refer to Data Transmission in this chapter
to make sure that you can transmit data to the AES-100.
4 If you are attempting to telnet from the Ethernet side of the AES-100, check the Ethernet cable.
5 Make sure that the device type of the AES-100’s IP address is set to bridge (refer to the Setting IP Address
section).
If these steps fail to correct the problem, contact the distributor.