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3COM Security Switch 6200 Hardware and Software Users Guide 7-3
Technical Support
Support from
3Com
If you are unable to obtain assistance from the 3Com online technical
resources or from your network supplier, 3Com offers email and telephone
technical support services. To find out more about your support options,
email or call the 3Com technical support services at the location nearest
you.
Email Support
Some 3Com regions offer an email support service. To access this service for
your region, use the appropriate URL or email address from the list below.
Asia, Pacific Rim
From this region, email: apr_technical_support@3com.com
Europe, Middle East and Africa
Enter the URL: http://emea.3com.com/support/email.html
Latin America
Spanish speakers, enter the URL: http://lat.3com.com/lat/support/
form.html
Portuguese speakers, enter the URL: http://lat.3com.com/br/support/
form.html
English speakers, email: lat_support_anc@3com.com
Telephone Support
When you contact 3Com for assistance, have the following information
ready:
• Product model name, part number, and serial number
• A list of system hardware and software, including revision levels
• Diagnostic error messages
• Details about recent configuration changes, if applicable
The following table provides a list of worldwide technical telephone support
numbers. These numbers are correct at the time of publication. Refer to the
3Com Web site for updated information.