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4-2 EXTENSA 700/710 Service Guide
Diskette Drive Checkout
Do the following to isolate the problem to a controller, driver, or diskette. A
write-enabled, diagnostic diskette is required.
Note: Make sure that the diskette does not have more than one label
attached to it. Multiple labels can cause damage to the drive or
cause the drive to fail.
Do the following to select the test device. See “Running the Diagnostics” for
details.
1. Boot from the diagnostics diskette and start the PQA program (please
refer to “Running PQA Diagnostics Program”).
2. Go to the diagnostic Diskette Drive in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reseat the connector on the
Main board.
If the error still remains:
1. Reseat the diskette drive.
2. Replace the diskette driver cable.
3. Replace the diskette.
4. Replace the IDE board
5. Replace the Main board.
CD-ROM Driver Test
Do the following to isolate the problem to a controller, drive, or CD-ROM.
Make sure that the CD-ROM does not have any label attached to it. The label
can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1. Boot from the diagnostics diskette and start the PQA program (please
refer to “Running PQA Diagnostics Program”.
2. Go to the diagnostic CD-ROM in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
If an error occurs, reseat the connector on the Main board. If the error still
remains:
1. Reseat CD-ROM drive.
700SG-4.fm Page 2 Thursday, May 28, 1998 1:13 PM