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4-8 EXTENSA 700/710 Service Guide
Symptom-to-Spare Part Index
The symptom-to-Spare Part index lists the symptoms and errors and their
possible causes. The most likely cause is listed first.
Note: Perform the Spare Part replacement or actions in the sequence
shown in the “Spare Part/Action” columns. If a Spare Part
replacement did not solve the problem, put the original part back in
the computer. Do not replace a nondefective Spare Part.
This index can also help you determine the next possible Spare Part to be
replaced when servicing a computer.
Numeric error codes show the errors detected in POST or system operation.
If no codes are available, use narrative symptoms.
If the symptom is not listed, go to “Undetermined Problems” .
Numeric Error Codes
The following is a list of the message that the BIOS can display. Most of them
occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem
with a device, such as the way it has been configured. Following the list are
explanations of the messages and remedies for reported problem.
Note: If the system fails after you make changes in the Setup menus,
reset the computer, enter Setup and install Setup defaults or correct
the error
Numeric error Codes
Symptom / Error Spare Part / Action in Sequence
0200
Failure Fixed Disk
1. Reseat Hard disk driver.
2. “Load Setup Defaults” in BIOS Setup Utility.
3. Hard disk driver
4. Main board
0211
Stuck Key
1. Go to “Keyboard or Auxiliary Input Device Checkout”.
0211
Keyboard error
1. Go to “Keyboard or Auxiliary Input Device Checkout”.
0212
Keyboard Controller Failed
1. Go to “Keyboard or Auxiliary Input Device Checkout”.
0213
Keyboard locked - Unlock key
switch
1. Unlock external keyboard
700SG-4.fm Page 8 Thursday, May 28, 1998 1:13 PM