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Using EMDIAG to Troubleshoot Problems
PCI Ethernet and Fast Ethernet Adapters User’s Guide
Stock Number: 511472-00, Rev. A Page: 5-9
Print Spec Number: 495708-00
Current Date: 5/5/97 ECN Date: 5/97
Frequently Asked Questions
Use the following table to help answer common questions.
❒
Symptom Solution
EMDIAG reports that
the PCI adapter is not
found.
Make sure an interrupt is being allocated in the BIOS
configuration. Make sure that you are using the latest
BIOS available for your computer.
NetWare workstation
cannot connect to
server.
Make sure workstation and server are using the same
frame type.
The Adaptec network
adapter does not work
with a PCI SCSI adapter
installed.
Try moving the Adaptec network adapter to the lowest
numbered PCI slot.
Network performance is
extremely slow.
If you are using a TX adapter for 100 Mbps, be sure to
use CAT 5 UTP. Is your adapter configured for Full
Duplex? If so, make sure the switch is configured for
Full Duplex.
Link status light does
not light when
connected to the cable.
Make sure the adapter’s network driver is loaded.
System hangs upon
boot up.
Determine if the problem is a memory conflict by
booting again with no memory manager present. If the
system now boots up, you may need to upgrade
EMM386 (PCI systems).
EMDIAG
reports that
not all test packets are
transmitted properly.
You are probably connected to an active network cable
and are simply encountering collisions on the cable. If
so, losing some packets is normal.
Quartet
EMDIAG
reports that the PCI
BIOS does not support
PCI-to-PCI bridge chip.
Make sure you are using the latest BIOS for your PCI
computer. You may use the NetWare and NDIS 2.0
drivers even without PCI-to-PCI bridge chip support.