Apple FW800 Laptop User Manual


 
PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 29
Hardware Symptom Charts
Optical Drive
The optical drive does not accept CD or DVD disc (mechanical failure)
1. Verify disc is not warped and is a 12 cm circular disc.
2. Check that a small disc is not stuck inside, or other foreign objects. Remove drive from
system to extract disc.
3. Verify disc is pushed almost all the way into the slot.
4. Check the optical drive ex cable.
5. Replace optical drive.
The optical drive does not eject CD or DVD disc
1. Verify disc is not in use by quitting any applications that may be using the disc.
2. Press and hold Media Eject key at top right corner of keyboard. If that does not work,
hold down Function (fn) key and Media Eject key.
3. Drag disc icon to trash or select it and press Command-E.
4. Choose Restart from Apple menu while holding down trackpad button.
5. Replace optical drive. (See “How to remove a stuck disc from the optical drive”
heading of the Optical Drive chapter in the Take Apart section of this manual.)
The disc icon does not show up on desktop, or a dialog box appears to
initialize disc, when inserting a read-only disc
1. Verify the correct type of disc is being used.
2. Use Software Update system preference pane to check if there is updated rmware.
3. Try cleaning the disc. If it is dirty or scratched, it may not mount.
4. Try a different disc.
5. Replace optical drive cable.
6. Replace optical drive.