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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
21Front Desk Operations
Front Desk Operations
Almost all operations that are done from a traditional “attendant console”
(Model 302 or PC console) can now be done from an Attendant Backup telephone
(a telephone that has “console” permissions). The operations given in this section
include the following:
■ Attendant Backup
■ Check-In and Check-Out
■ Automatic Wakeup
■ Failed Wakeup Notification
■ Controlled Restrictions
■ Do Not Disturb
■ Message Waiting Notification
■ PMS Alarms
■ Call Accounting Alarms
■ Maid Status and Room Occupancy
■ Recorded Announcements.
Refer to the DEFINITY Console Operations and DEFINITY Console Operations
Quick Reference for standard console feature operations not related to hospitality.