Filter
Top Products
GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
39Front Desk Operations
VIP Wakeup
VIP Wakeup provides the hotel the option of placing a personal call to awaken a
special guest, rather than awakening that guest with a standard announcement.
To add a VIP wakeup call, do the following:
1. Press the
Auto wakeup button.
■ The Auto Wakeup lamp goes on.
■ The following displays:
2. If you are already on an active call with the guest requiring the wakeup
call, the extension number displays automatically. Press the
# button to
select the displayed extension for wakeup.
If you are not connected to the room requiring wakeup, enter the room
number, followed by the
# button. (If you make a mistake, press the auto
wakeup
button again, and start over.)
■ The following displays:
If a wakeup request already exists for the room, the time field will
show the time of the request.
3. Enter the wakeup time in the 4-digit hh:mm format (hour:minute).
■ If you entered a time between 13:00 and 00:59, the following
displays:
Go on to Step 5.
■ If you entered a time between 01:00 and 12:59, the following
displays:
4. Press the
2 button for an A.M. wakeup call, or press the 7 button for a P.M.
wakeup call.
■ The following displays:
5. Enter 9 (yes) or 6 (no).
■ The display shows a Y/N rather than a numeric entry. The following
displays:
AUTO WAKEUP - Ext:
AUTO WAKEUP - Ext: <ext> Time: --:--
VIP:N
AUTO WAKEUP - Ext: <ext> Time: <hh:mm> -M
VIP:N
VIP:Y